Shipping Policy

At Torny, we’re committed to delivering a smooth, secure, and worry-free shipping experience — from checkout all the way to your doorstep. 🐶✨
Whether you're upgrading your dog's behavior with our Anti-Barking Device or exploring other Torny essentials, your order is always handled with care.

🌍 Worldwide Shipping

We proudly ship to pet owners around the world.
No matter where you live, we make sure your Torny products arrive safely and on time — so you and your dog can start enjoying the benefits as soon as possible.

🕐 Order Processing

Every order is carefully handled within 1–2 business days, which includes:

  • Payment verification

  • Quality check of your device

  • Secure packaging for safe delivery

  • Handoff to our trusted carrier partners

Once your package ships, we’ll send you a confirmation email with complete tracking details.

📦 Estimated Delivery Time

Standard international orders typically arrive within:

8–14 business days

Shipping time may vary depending on your region, local carriers, or customs processing.

⚠️ Weekends, holidays, and peak seasons may cause slight delays.

🔔 Order Confirmation & Tracking

As soon as your order is dispatched, you’ll receive:

  • A shipping confirmation email

  • A live tracking link

  • Updates as your package moves toward you

You can follow your Torny delivery every step of the way — from warehouse to your door.

💸 Customs & Import Duties

Some international shipments may be subject to customs fees, taxes, or import duties depending on your country’s regulations.
These charges are not included in our product prices and are the customer’s responsibility.

⚠️ Possible Shipping Delays

While we always aim for fast and reliable delivery, certain circumstances may cause delays, such as:

  • Severe weather

  • Customs inspections

  • Carrier disruptions

  • Unexpected logistic issues

We appreciate your patience and promise to support you every step of the way.